Margaret A.WinkerMD, Deputy EditorIndividualAuthorPhil B.FontanarosaMD, Interim CoeditorIndividualAuthor
To the Editor: In the article addressing e-mail
for patient-physician communication, Ms Spielberg1
discussed patient convenience. Generalizing from my own experience, I believe
that many patients would happily use e-mail to communicate with physicians.
Tasks such as appointments, managed care referrals, and prescription refills
certainly could be handled by e-mail. For these functions, perhaps provision
of an e-mail address could be taken as consent. E-mail also could be used
to notify patients that test results were available, either with an indication
that they were normal or, if they were not, an instruction to call the physician.
Roemer L. Doctor, You've Got E-mail. JAMA. 1999;282(8):729-731. doi:10.1001/jama.282.8.729