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August 25, 1999

Doctor, You've Got E-mail

Author Affiliations

Margaret A.WinkerMD, Deputy EditorIndividualAuthorPhil B.FontanarosaMD, Interim CoeditorIndividualAuthor

JAMA. 1999;282(8):729-731. doi:10-1001/pubs.JAMA-ISSN-0098-7484-282-8-jbk0825

To the Editor: The article by Drs Eysenbach and Diepgen1 raises the important issue of how physicians should handle e-mail from persons with whom there is no established patient-physician relationship. Eysenbach and Diepgen correctly point out that recent guidelines on e-mail use2 ignore the circumstance of e-mail contact when no patient-physician relationship has been established, and calls for development of such guidelines.

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