Stephen J.LurieMD, PhD, Senior EditorIndividualAuthor
In Reply: Dr Glazer's comments reinforce my
belief that meaningful liability reform requires a collective deep breath
from the medical profession. The emotion that malpractice litigation generates
in physicians is understandable, but the profession cannot take refuge in
outdated beliefs that errors are rare or patients ignorant.
Hickson et al1 found that physicians
who provoke patient complaints also tend to attract malpractice suits. In
my Editorial, I suggested that this result should make physicians more rather
than less willing to include patients in efforts to improve quality and safety.
Contrary to Glazer's assertion, I do not think the profession's response to
the study by Hickson et al should be merely to fulfill patients' wishes.
Sage WM. Malpractice Risk and Patient Complaints—Reply. JAMA. 2002;288(11):1353-1354. doi:10.1001/jama.288.11.1350