A Piece of My Mind Section Editor: Roxanne K. Young, Associate Senior Editor.
Author Affiliations: AltaMed Health Services Corporation, Commerce, California (Drs Hochman, Chen, and Serota) (email@example.com); and The Children's Hospital, Los Angeles, California (Dr Chen).
We sat huddled around the conference table at the regular monthly meeting for medical directors at our community health center. In front of us was a quality report from one of our largest health plans. Although we were hitting many of the health plan's quality targets, there was room for improvement on some of the measures.
The business unit at our organization was requesting a corrective action plan to address these key areas for improvement. Most notably, they wanted to know how we were planning to increase screening rates for colon cancer—for which we were almost 20% below the target threshold.
Hochman ME, Chen AY, Serota M. A View From the Safety Net. JAMA. 2013;309(21):2221-2222. doi:10.1001/jama.2013.3443