MANAGED CARE plans most likely to provide the best care and service are those that invest in quality and are willing to stand up and be counted, says The State of Managed CareQuality, the annual report of the National Committee for Quality Assurance (NCQA).
"Health plans that invest in quality and that make a commitment to accountability deliver higher quality care to their members," said NCQA President Margaret E. O'Kane, speaking at a press conference this fall in Washington, DC, to release the report.
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