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Books, Journals, New Media
October 6, 1999

CommunicationA Practical Guide to Communication Skills in Clinical Practice

Author Affiliations

Harriet S.MeyerMD, Contributing EditorJonathan D.EldredgeMLS, PhD, Journal Review EditorRobertHoganMD, adviser for new media


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by Robert Buckman, Barbara Korsch, and Walter Baile, 4 CD-ROMs, requirements: Macintosh/PowerMac: System 7 or later, 16MB RAM, thousands of colors, 2× speed, 20 MB free disk space; Windows: Pentium, 100Mhz processor or higher with Windows 3.1, 95, NT or higher, 16 MB RAM, thousands of colors, Soundblaster comp sound card, 4× speed, 20 MB free disk space; documentation: 16 pp user's guide; $175, Medical Audio Visual Communications, 1998 (1-800-757-4868; http://www.mavc.com; dwc@mavc.com).

JAMA. 1999;282(13):1296. doi:10.1001/jama.282.13.1296-JBK1006-5-1

Many of us involved in skills training for health care professionals have long searched for the Communication Skills Holy Grail—an audiovisual supplement to hands-on training that promises to

I strongly believe that A Practical Guide to Communication Skills in Clinical Practice fits these criteria. A four CD-ROM set, it covers a logical progression from basic interviewing skills to dealing with emotions and uncovering the hidden problem and includes more sophisticated problem-patient encounters. Robert Buckman, MD, of the University of Toronto, Walter Baile, MD, of the University of Texas, and Barbara Korsch, MD, of the University of Southern California School of Medicine, internationally known for their work on "Giving Bad News" (a topic included on the set), have collaborated on a valuable learning tool. The authors frame the learning process in bites that make sense and are straightforward and simple without being simple-minded.

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