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August 23, 1930

Medical Service: Its Relation to Collections: How to Collect.

Author Affiliations

By Alfred Hendrickson. Cloth. Price, $4. Pp. 218. Minneapolis: Augsburg Publishing House, 1930.

JAMA. 1930;95(8):617. doi:10.1001/jama.1930.02720080055037

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As the name indicates, this book contains chapters on various subjects, such as the waiting room, office examinations, tact and contact, medical fees, credit and collections, collection policy, and collection agency procedure. It may be said that the information and advice given are sound and probably of use to the young practitioner, but too elementary to be of educational value to the man in practice. The chapter on collection agency procedure suggests a pseudocollection agency in the physician's own office, giving it a fancy name of some kind. With an arrangement of that kind, patients will sooner or later discover that the collection agency is but an imaginary one and will not only ignore their indebtedness, but will seek other sources for medical advice. For physicians, the ideal way to have their collections handled may be through a collection agency conducted by their respective county medical society. An agency of

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