Patients are increasingly seeking information about physicians online. Nearly 60% report that online reviews are important when choosing a physician.1 Because publicly reported quality data are not reported at the physician level, patients must consult physician-rating websites to find such reviews.2 The purpose of this cross-sectional study was to describe the structure of commercial physician-rating websites and the quantity of physician reviews on these sites.
Lagu T, Metayer K, Moran M, Ortiz L, Priya A, Goff SL, Lindenauer PK. Website Characteristics and Physician Reviews on Commercial Physician-Rating Websites. JAMA. 2017;317(7):766-768. doi:10.1001/jama.2016.18553