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Having just become acting chief of a laboratory with 77 employees, I hoped this book would make my task easier. It didn't. No book or article ever does directly address your own specific problems, but textbooks of anatomic pathology offer explicitly applicable descriptive material and differential diagnostic considerations, and clinical pathology texts relate pathophysiology and instrumentation to individual laboratory findings. This book offers capsule generalizations, an overview of individual and group psychology, and a lot of circles and rectangles linked by arrows and lines. The editors have set themselves the task of "bridg[ing] the gap between the theory of management and its application in the clinical laboratory setting." Physicians tend to be suspicious of concepts like "the theory of management," and the 31 chapters by 36 contributors did little to convince me otherwise.
Sections that present specific details about topics of limited scope are the most useful. In Part 4,
Widmann FK. Administration and Supervision in Laboratory Medicine. JAMA. 1989;262(22):3207. doi:10.1001/jama.1989.03430220144051