August 13, 1997

Calibrating the PhysicianPersonal Awareness and Effective Patient Care

Author Affiliations

for the Working Group on Promoting Physician Personal Awareness, American Academy on Physician and Patient
From the Division of Medical Education, MCP-Hahnemann School of Medicine, Allegheny University of the Health Sciences, Philadelphia, Pa (Dr Novack); University of Rochester School of Medicine and Dentistry, Rochester, NY (Drs Suchman, Epstein, and Kaplan); Addiction Resource Center, Midcoast Hospital, Bath, Me (Dr Clark); and Saint Bartholomew's and the Royal London School of Medicine and Dentistry, London, United Kingdom (Dr Najberg).

JAMA. 1997;278(6):502-509. doi:10.1001/jama.1997.03550060078040

Physicians' personal characteristics, their past experiences, values, attitudes, and biases can have important effects on communication with patients; being aware of these characteristics can enhance communication. Because medical training and continuing education programs rarely undertake an organized approach to promoting personal awareness, we propose a "curriculum" of 4 core topics for reflection and discussion. The topics are physicians' beliefs and attitudes, physicians' feelings and emotional responses in patient care, challenging clinical situations, and physician self-care. We present examples of organized activities that can promote physician personal awareness such as support groups, Balint groups, and discussions of meaningful experiences in medicine. Experience with these activities suggests that through enhancing personal awareness physicians can improve their clinical care and increase satisfaction with work, relationships, and themselves.