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Article
July 8, 1916

A CRITICAL ANALYSIS OF OUTPATIENT WORK FROM THE POINT OF VIEW OF EFFICIENCY

Author Affiliations

SAN FRANCISCO

From the University of California Medical School.

JAMA. 1916;LXVII(2):91-94. doi:10.1001/jama.1916.02590020007002

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Abstract

This statistical study of a number of records of the medical department of an outpatient clinic has been made in the hope that a consideration of the end-results of the various examinations and diagnostic procedures might make for greater efficiency in outpatient work. Such a clinic as the one in which these records were made is coming to do a larger and larger part of the medical work of the community and is, morally at least, responsible to the community for the speed and effectiveness with which it does the work. Time is an item of the greatest importance to these patients, particularly because its loss entails a much larger decrease in income to them than to those of a higher social status. For this reason the time element has been considered along with the other factors in estimating efficiency.

Three hundred and forty-eight records form the basis of this

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