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Invited Commentary
April 2014

A Consumer’s Pursuit of Health Care OutcomesDaunting Even With a Guardian Angel!

Author Affiliations
  • 1Baylor Healthcare System, Heart Hospital Baylor Plano, Dallas, Texas
JAMA Intern Med. 2014;174(4):496-497. doi:10.1001/jamainternmed.2013.12810

Every patient should have a guardian angel to help navigate our health care system. Yet even with a guardian angel, the challenges encountered in deciding various treatment options can prove daunting. Frankel1 poignantly illustrates these challenges as he describes his journey through various sources of health care information to find the best treatment for his grandfather’s aortic stenosis. Among the resources he searched, with some frustration, were hospital websites, the Society of Thoracic Surgeons (STS) database, the US News and World Report “Best Hospitals” rankings, and reports from the New York State Department of Health.

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