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Comment & Response
April 2015

Metrics for Evaluating the Quality of Handovers

Author Affiliations
  • 1Department of Biomedical and Health Information Sciences, University of Illinois at Chicago, Chicago
  • 2Department of Family Medicine, College of Medicine, University of Illinois at Chicago, Chicago
  • 3Department of Internal Medicine, University of Texas Health Science Center, Houston
JAMA Intern Med. 2015;175(4):654-655. doi:10.1001/jamainternmed.2014.7994

To the Editor Devlin et al1 found that morning handovers by on-call trainees were characterized by omissions of clinically important information. Given the paucity of handover research that use clinically oriented metrics,2 the authors’ efforts are commendable. Their findings, associating omissions to key handoff characteristics, can provide a basis for further research on measuring care transition effectiveness. However, the mechanism of identification of clinically important issues and the claims that were made have several shortcomings.

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