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Research Letter
February 2017

A Public-Private Partnership for Proactive Pharmacy-Based Outreach and Acquisition of Needed Medication in Advance of Severe Winter Weather

Author Affiliations
  • 1Office of the Assistant Secretary of Preparedness and Response, US Department of Health and Human Services, Washington, DC
  • 2CVS Health, Woonsocket, Rhode Island
  • 3currently with Insurance Division, University of Pittsburgh Medical Center, Pittsburgh, Pennsylvania
JAMA Intern Med. 2017;177(2):271-272. doi:10.1001/jamainternmed.2016.7208

In the setting of a natural disaster, patients with chronic conditions may have difficulty accessing their prescribed medications, because they are left behind in an evacuation or because a refill cannot be obtained from the pharmacy in the aftermath, which happened after hurricanes Sandy and Katrina.1,2 Some natural disasters are forecasted several days in advance of their arrival, providing an opportunity for preparedness by the public and private sectors. Communication with patients about upcoming storms and the need to refill medications may ensure medication access and prevent exacerbations of chronic diseases. In a collaboration between the US Department of Health and Human Services and CVS pharmacies, we assessed whether consumer-centric outreach to encourage medication acquisition would increase access to prescribed medications.

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