Electronic health record (EHR) implementation may affect time allocation during patient visits.1 Clinicians may use EHRs in silence, risking lower patient satisfaction,2 or by multitasking while talking with patients. Concurrent multitasking (performing ≥2 tasks simultaneously) is associated with increased error risk and time to complete tasks.3 We studied time allocation and transitions into and out of silent EHR use in clinics after EHR implementation.
Ratanawongsa N, Matta GY, Lyles CR, Koenig CJ, Barton JL, Yu K, Schillinger D. Multitasking and Silent Electronic Health Record Use in Ambulatory Visits. JAMA Intern Med. Published online July 03, 2017. doi:10.1001/jamainternmed.2017.2668