The findings of Pollack and Armstrong showing that retail clinics have not, so far, been located in medically underserved areas are consistent with similar studies and are not surprising. Most retail clinic operators have not presented themselves as primary care providers, nor have they indicated a focus on serving underserved populations. As operators have gained traction and sought to open additional sites, many have begun to look to these clinics as a potential piece in the puzzle of increasing access to primary care services, raising the question of whether and how they might play a role.
Smith MD, Laws MA. The Geographic Accessibility of Retail Clinics for Underserved Populations—Invited Commentary. Arch Intern Med. 2009;169(10):951-953. doi:10.1001/archinternmed.2009.111