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August 1971

An Approach to the Problem of Noncompliance in a Pediatric Outpatient Clinic

Author Affiliations

New Haven, Conn
From the Department of Pediatrics, Yale University School of Medicine, and Yale-New Haven Hospital, New Haven, Conn.

Am J Dis Child. 1971;122(2):142-143. doi:10.1001/archpedi.1971.02110020076009

A program to improve compliance with clinic appointments among a group of habitual noncompliers living in poor inner city areas was developed with college students as visitors to their homes. Ninety-five percent of the appointments made by the outreach workers were kept by this low cost program. Prior to the intervention of the worker this group of patients had kept only 39% of their appointments. It is suggested that university connected outpatient clinics would do well to investigate the feasibility of employing undergraduate students in similar programs.