Research Letter
Association of VA Surgeons
December 2015

Postoperative Telehealth VisitsAssessment of Quality and Preferences of Veterans

Author Affiliations
  • 1Section of Surgical Sciences, Tennessee Valley Healthcare System, Veterans Affairs Medical Center, Nashville
  • 2Department of Surgery, Vanderbilt University, Nashville, Tennessee
  • 3Tennessee Valley Healthcare System, Veterans Affairs Medical Center, Geriatric Research, Education, and Clinical Center, Nashville
  • 4Department of Medicine, Vanderbilt University, Nashville, Tennessee

Copyright 2015 American Medical Association. All Rights Reserved. Applicable FARS/DFARS Restrictions Apply to Government Use.

JAMA Surg. 2015;150(12):1197-1199. doi:10.1001/jamasurg.2015.2660

There is increasing interest in telehealth as a means to improve access to care and decrease costs associated with patients traveling for traditional face-to-face encounters.1 This is especially important in the Veterans Health Administration patient population and consistent with the principles laid out in the Veterans Health Administration’s “Blueprint for Excellence.”2 Prior research has focused on the role of telehealth in the management of chronic conditions, although more recent work has demonstrated a role for telehealth in the preoperative and postoperative care of general surgery patients.3,4 Less is known about the preferences of patients for these types of visits across telehealth modalities. Our aim was to measure the quality of the visits and the preferences for postoperative general surgical care among veterans with regard to telephone, video, and in-person postoperative visits.

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