Citations 0
Invited Critique
February 1, 2008

E-mail Access and Improved Communication Between Patient and Surgeon—Invited Critique

Author Affiliations

Copyright 2008 American Medical Association. All Rights Reserved. Applicable FARS/DFARS Restrictions Apply to Government Use.2008

Arch Surg. 2008;143(2):168-169. doi:10.1001/archsurg.2007.32

Advances in medical communication technology have developed at a rapid pace and include telemedicine, the electronic medical record, and e-mail. The application in banking and other retail industries has been explosive and revolutionary. The ambitious predictions for a role in clinical medicine have not been realized and have been poorly studied in terms of benefits, particularly related to quality of care.

Stalberg and colleagues have carried out a prospective randomized study assessing e-mail as a device to improve communication between patient and surgeon. The study group is unique in that all were patients of a single surgeon and all had e-mail potential at home or work. (A clear reflection of the age group involved!) Patients were having a thyroid or parathyroid procedure, with a short hospital stay and what I would consider an excellent informed consent in both groups.

First Page Preview View Large
First page PDF preview
First page PDF preview