With the arrival of 2015, Medicare has implemented its long-debated chronic care management (CCM) payment policy. The policy represents a victory for the medical community, which has advocated for a means to receive payment for managing patient care that doesn’t involve a face-to-face visit, such as coordinating care with other practitioners, communicating with community-based service providers, and responding to emails from patients.
Medicare anticipates that an investment in CCM services could help reduce costs associated with emergency department visits, hospitalizations, and postacute care in an institution. The new policy also has the potential to provide a significant new source of revenue for primary care practices that care for Medicare patients with multiple chronic conditions.
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Andrew B. Bindman, MD Andrew B. Bindman, MD, is Professor of Medicine, Health Policy, Epidemiology and Biostatistics and a core faculty member within the Philip R. Lee Institute for Health Policy Studies at the University of California, San Francisco. Dr Bindman has...