Copyright 1999 American Medical Association. All Rights Reserved.
Applicable FARS/DFARS Restrictions Apply to Government Use.1999
In Reply: Two key elements of successful and
ethical clinical e-mail use should be highlighted: preservation of the patient-physician
relationship and respect for individual informed decision making that is at
the heart of patients' rights.
In my article, I emphasized that traditional legal and ethical standards
would apply to e-mail between physicians and patients. For many, interacting
by e-mail seems a logical extension of communication within an already existing
patient-physician relationship. As Dr Roemer points out, using e-mail for
routine administrative matters might make sense, if patient, physician, and
medical staff have a preexisting understanding of the previously negotiated
limitations. Broader boundaries for clinical e-mail use might include expected
response time, appropriate subject matter, and e-mail message retention and
Spielberg AR. Doctor, You've Got E-mail—Reply. JAMA. 1999;282(8):729–731. doi:10-1001/pubs.JAMA-ISSN-0098-7484-282-8-jbk0825
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