Copyright 2002 American Medical Association. All Rights Reserved.
Applicable FARS/DFARS Restrictions Apply to Government Use.2002
To the Editor: Dr Hickson and colleagues1 found that malpractice risk is correlated with
the number of patient complaints. This result agrees with those of earlier
studies that show malpractice risk is associated with shorter office visits
and patients' feelings of being rushed and ignored.2,3 Hickson
et al suggest that teaching physicians interpersonal skills will mitigate
the risk of lawsuits. Unfortunately, short office visits, rushing of patients,
and high levels of clinical activity are not due primarily to insensitive
physicians. Rather, they are often deliberate products of the managed care
Itagaki MW. Patient Complaints and Risk of Being Sued. JAMA. 2002;288(13):1585–1586. doi:10.1001/jama.288.13.1585
Customize your JAMA Network experience by selecting one or more topics from the list below.