The recent Institute of Medicine (IOM) report about medical errors1 contains 2 different messages. One is cool and measured,
a call for understanding the cause of errors in the health care system and
for developing an approach using computerized and other "mechanical" support
systems to decrease error rates. We like that message—indeed, we and
our many colleagues at the Regenstrief Institute have been implementing it
for the last 25 years.2-4