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May 24/31, 2016

Measurement of the Patient Experience: Clarifying Facts, Myths, and Approaches

Author Affiliations
  • 1Quality Measurement and Value-Based Incentives Group, Centers for Medicare & Medicaid Services, Baltimore, Maryland
  • 2Division of Consumer Assessment and Plan Performance, Centers for Medicare & Medicaid Services, Baltimore, Maryland
  • 3Acting Principal Deputy Administrator, Deputy Administrator for Innovation and Quality, and CMS Chief Medical Officer
JAMA. 2016;315(20):2167-2168. doi:10.1001/jama.2016.1652
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