Trust matters in health care. It makes patients feel less vulnerable, clinicians feel more effective, and reduces the imbalances of information by improving the flow of information. Trust is so fundamental to the patient-physician relationship that it is easy to assume it exists. But because of changes in health care and society at large, trust is increasingly understood to be at risk and in need of attention.1
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Lee TH, McGlynn EA, Safran DG. A Framework for Increasing Trust Between Patients and the Organizations That Care for Them. JAMA. 2019;321(6):539–540. doi:10.1001/jama.2018.19186
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