"We don't blame you or anyone,” my husband said over Zoom to our son’s doctor.
We waited expectantly, as the stammering and uncomfortable shifting revealed a new side of this physician, someone we knew as a brilliant, thoughtful, and compassionate clinician, never lost between words.
“We do need all our son’s doctors to look his suffering in the eye and acknowledge the role you played. To repair, we need everyone to apologize and learn from this horrible experience.”
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I do hope your son is well.
Your powerful writing will persuade more: ´I am so sorry for my error(s)’; an approach I have relayed to all my trainees during non-error-free years of practice.
Krakower TM. To Err Is Human, to Apologize Is Hard. JAMA. 2021;326(3):223–224. doi:10.1001/jama.2021.10840
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