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Article
February 11, 1956

ORGANIZATION SECTION

JAMA. 1956;160(6):471-472. doi:10.1001/jama.1956.02960410047014

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Abstract

PUBLIC OPINION SURVEY ABOUT DOCTORS  This study was sponsored by the American Medical Association in order to find out what might be needed to improve doctors' services. From it emerged a picture of what people like about and expect from their doctors: sympathy, patience, and understanding, rather than guaranteed cures and "wonder drugs." What they criticize is a matter of time and economics, not of personality or ability.

MAJOR FINDINGS  Major items shown by the survey are as follows: 1. Most Americans have their own family doctor. 2. Most of them like him and like doctors as a group. 3. People's opinions gained from their own experience differ from those based on hearsay or other sources. 4. Doctors are more critical of themselves than are other people. 5. When people criticize physicians, it is largely for the cost of care; they do not, however, think doctors are trying to "get

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