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November 3, 1956

The Office Assistant in Medical or Dental Practice

JAMA. 1956;162(10):1018. doi:10.1001/jama.1956.02970270078037

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This book is a manual of instruction for medical and dental office assistants. All the functions of an office assistant are covered, from those that make the occupation a career to bookkeeping and banking. Specific instructions and modes of conduct in meeting patients and handling telephone calls are stressed. The importance of a good "office girl" to a physician or dentist is also stressed. Record-keeping, handling of mail, and office appointment systems are well discussed. There are chapters on the techniques of sterilization, injection, the care of instruments, and administrative duties. Emphasis is placed on the importance of all possible aids to the practitioner in saving time and pleasing the patients. There is much information about medical societies and their organization that should be of help to an office assistant. The authors are well qualified to present this material, and they have done so in easily readable fashion. The book

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