THIRTY-FIVE formal complaints were lodged in writing against members of the Richmond Academy of Medicine during 1973. Each such complaint must be reviewed as a potential malpractice suit, and anything that can be done to prevent the soaring cost of malpractice appears to be warranted.1-3 This communication identifies some problems in the practice of medicine and makes some suggestions to eliminate them.
The Mediations Committee of the Richmond Academy of Medicine is a standing committee to deal with complaints of patients against their physicians. The existence of this committee has not been publicized on a regular basis, and complaints have not been solicited but are dealt with as they arise. The only requirement for a complaint to be investigated is that it must be submitted in writing. There is no requirement that the patient himself must submit the complaint. On receipt of the written complaint, a member
Cooke CL. Patient Complaints Against Physicians in the Richmond Area During 1973. JAMA. 1976;236(23):2643–2644. doi:10.1001/jama.1976.03270240039023
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