Today the staff members of hospitals are becoming keenly aware of difficulties in communication among themselves and the effect these difficulties have on patient care. Because staffs must continually cope with frustrating communication problems, many undesirable emotional overtones usually arise which in turn intensify the problems. In most hospitals there is little or no organizational means by which clarification of such communication problems may take place. Many hazards to patient care exist which could be eliminated if the communication difficulties could be reduced qualitatively as well as quantitively. What are the obstacles to the type of communication that facilitates organizing for the best kind of clinical care? What are the consequences when the communicative process is not adequate to this end?
One does not need to be an expert to observe that the unlimited demands being placed on two of the nation's scarce health resources, physicians and nurses, greatly contribute
Christman LP. Nurse-Physician Communications in the Hospital. JAMA. 1965;194(5):539–544. doi:10.1001/jama.1965.03090180063015
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