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August 5, 2020

Uberization of Prehospital Communications—Are We Ready?

Author Affiliations
  • 1Michigan Integrated Center for Health Analytics and Medical Prediction (MiCHAMP), Department of Internal Medicine, University of Michigan Medical School, Ann Arbor
JAMA Cardiol. 2020;5(12):1321-1322. doi:10.1001/jamacardio.2020.2990

Contemporary prehospital care systems for cardiovascular emergencies rely on complex communication technologies for daily operation. The rapid care of acutely ill cardiovascular patients depends on effective information transfer among stakeholders across the chain of care. These include the 911 caller, dispatch, first responders, emergency medical services (EMS), and hospital workers. However, the antiquated technologies many systems use to manage medical care in the field are insufficient and surpassed by the technological prowess of ride share services, social media applications, and even national pizza chains.1 These deficiencies result in inefficient communication in the prehospital-to-hospital chain of care and lead to knowledge compartmentalization among stakeholders who should be seamlessly integrated.

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