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January 2000

Patients, Physicians, and E-mail—Reply

Arch Dermatol. 2000;136(1):121-122. doi:

In reply

According to a survey exploring the attitudes of physicians and other providers of medical information on the Internet toward unsolicited e-mail messages from patients, 24% said that they usually reply with a standard e-mail message, 24% said that they answer each request individually, and 28% said that they tended not to answer any patient e-mail.1 Are all these physicians who responded to a fictitious "patient" e-mail request (50%) "without a philosophic anchor," and are services that offer free-of-charge e-mail consultations2 violating professional principles?

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