It has been an eternity since I was last called to the principal’s office.
“Dr Heymann, the chief medical officer needs to speak with you about a serious matter today.”
“I’ll be over right after clinic,” I responded like a schoolboy.
Walking to the hospital, I wondered what this could be about—a malpractice case? JCAHO (Joint Commission) violation? A citation of our residency program? Or the biggest perceived problem of all—a Press-Ganey score less than 5?