Author Affiliations: Department of Otolaryngology, University of California Davis Medical Center, Sacramento.
The goal of plastic surgery is to improve the function and/or appearance of a body part(s). On the surface, providing improvement in appearance and function should result in a satisfied patient. However, the goals and expectations of patients seeking plastic surgery are complex. Understanding these expectations and psychological needs are important aspects of patient care and achieving patient satisfaction.
Sykes J, Javidnia H. A Contemporary Review of the Management of the Difficult Patient. JAMA Facial Plast Surg. 2013;15(2):81–84. doi:10.1001/jamafacial.2013.932