Copyright 2011 American Medical Association. All Rights Reserved. Applicable FARS/DFARS Restrictions Apply to Government Use.2011
Communication and teamwork failures are well-known threats to patient safety and form the basis of most root causes in reported sentinel events.1 Strategies to improve communication have largely focused on implementing formal teamwork training programs, teaching specific communication skills, and adopting tools that promote communication and more favorable team behavior. Unfortunately, these interventions have produced mixed results, in part because of challenges in collecting and analyzing clinical outcomes affected by teamwork changes.2,3
Sehgal NL, Auerbach AA. Communication Failures and a Call for New Systems to Promote Patient SafetyComment on “Structured Interdisciplinary Rounds in a Medical Teaching Unit”. Arch Intern Med. 2011;171(7):684–685. doi:10.1001/archinternmed.2011.129
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