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June 27, 2011

Patient Experience of Overtreatment

Author Affiliations

Author Affiliations: Ms Gibson led the Robert Wood Johnson Foundation's strategy to improve end-of-life care for more than a decade. She is the author of The Treatment Trap and Wall of Silence. Dr Grady is with the Department of Medicine, University of California, San Francisco, and the General Internal Medicine Section, San Francisco Veterans Affairs Medical Center, San Francisco.

Arch Intern Med. 2011;171(12):1054. doi:10.1001/archinternmed.2011.114

Patients have always had a role in the education of physicians. In recent years, there has been a shift into a more active role.1 The change has been especially pronounced in the aftermath of the Institute of Medicine (IOM) report, To Err Is Human.2 When it was released in 2000, patients' experiences of adverse events were reported in the media. The stories put a human face on the estimates of harm noted in the IOM report. The invisible became visible. The stories created needed urgency for improvement.

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