The hospital is the most complex human organization ever devised.
Peter Drucker (1909-2005), Professor of Management, New York University
In the past 2 decades, opinion leaders from every industry, such as aviation, car manufacturing, hospitality, and retail, have tried to tell hospital executives what health care organizations could learn from their business to address current challenges. Not surprisingly, health care management consulting has become a multi-billion–dollar market, with annual growth rates in the double digits.