Standardization of medical care through protocols, order sets, and other tools is increasingly a part of efforts to improve quality. The authors, a physician beginning a new position as director of a community hospital quality program and the chief quality officer of a health care system and director of a course in health care delivery improvement, discuss the benefits and risks of standardization in health care. Recommendations for responsible standardization are presented.
Lara Goitein, Brent James. Standardized Best Practices and Individual Craft-Based MedicineA Conversation About Quality. JAMA Intern Med. 2016;176(6):835–838. doi:10.1001/jamainternmed.2016.1641