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November 6, 2017

Residency Evaluations—Where Is the Patient Voice?

Author Affiliations
  • 1Division of Nephrology, Department of Medicine, University of California, San Francisco
JAMA Intern Med. Published online November 6, 2017. doi:10.1001/jamainternmed.2017.6029

Having recently completed residency training, I am surprised by how few times I received direct feedback from patients and families on our clinical encounters.

In my outpatient panel, for instance, I had a close relationship with one patient for the entirety of my residency. I saw her for numerous chronic conditions: congestive heart failure, diabetes, and hypertension. Last year, we navigated a scary experience: an abnormal mammogram result. She ultimately underwent a lumpectomy showing an intraductal papilloma.

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