Eliana Lawrence was a vivacious 10-year-old, quick with a smile. She had bright red hair, reminiscent of Little Orphan Annie, until it all fell out after using WEN shampoo just a few times.
When, as US Senators, we met with Eliana in 2017, she recounted how scared she was when her hair started falling out. She is still teased at school for bald spots that haven’t grown back—3 years later. And WEN by Chaz Dean Cleansing Conditioners remain on the market. After the US Food and Drug Administration (FDA) began investigating, the agency learned that the manufacturer had received 21 000 complaints of alopecia and scalp irritation.1The FDA had only received 127.1
Feinstein D, Collins S. The Personal Care Products Safety Act. JAMA Intern Med. 2018;178(5):601–602. doi:10.1001/jamainternmed.2018.0064
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