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Invited Commentary
October 2018

Clinician Burnout and the Quality of Care

Author Affiliations
  • 1Department of Medicine, Hennepin Healthcare Systems, Minneapolis, Minnesota
  • 2Department of Medicine, University of Minnesota, Minneapolis
JAMA Intern Med. 2018;178(10):1331-1332. doi:10.1001/jamainternmed.2018.3708

Burnout, a syndrome of emotional exhaustion, depersonalization, and a lack of sense of accomplishment, is a negative reaction to adverse work conditions. Prior to 2001, there were concerns about waning preferences for career choices in primary care and a developing notion that clinician satisfaction was related to favorable outcomes, again in terms of career choice by learners. In 2001, John Eisenberg, a leading health services researcher and 1 of the early directors of the Agency for Healthcare Research and Quality, defined the healthy workplace for clinicians and patients1; the field of clinician well-being was then launched.

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