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From her own wide experience as a "medical assistant," the author has gained a deep insight into the responsibilities and problems of those who work in any capacity in the busy doctor's office. In addition, she has included in this book the suggestions made by a great many doctors themselves as to how their secretaries, receptionists, nurses, and technicians could be more helpful to them. For the technician the emphasis is especially well placed on the importance of laboratory hygiene and of absolute accuracy of procedures, with definite detailed lists of duties and the most efficient way to carry them out. For the secretary the needed emphasis is given to discreetness and integrity, without which poise and intelligence are of little value. In the matter of secretarial duties, however, the recommendation that drafts be made for important medical letters does not seem compatible with the special skill that one now
Eshom M. In the Doctor's Office: The Art of the Medical Assistant. AMA Arch Intern Med. 1956;98(4):538. doi:10.1001/archinte.1956.00250280140030
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