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September 1973

An Automated Medical History System: Experience of the Lahey Clinic Foundation With Computer-Processed Medical Histories

Author Affiliations

Cambridge, Mass; Los Angeles; Boston

From the Research Division, Lahey Clinic Foundation; the Alfred P. Sloan School of Management, Massachusetts Institute of Technology, Cambridge (Dr. Rockart); Graduate School of Management, University of California, Los Angeles (Dr. McLean); School of Public Health, Harvard University, Boston (Dr. Hershberg); and the Department of Internal Medicine, Lahey Clinic Foundation, Boston (Dr. Bell).

Arch Intern Med. 1973;132(3):348-358. doi:10.1001/archinte.1973.03650090030006

A mailed questionnaire that can be batch-processed by computer can maintain the editing, formatting, summarizing, and data storage advantages of on-line systems at a lower expense. More than 40,000 patient questionnaires have been processed, and the questionnaire is a routine part of the clinic health care system. Data are given showing increasing physician acceptance and use of the questionnaire. Time savings per patient visit are noted. There are physician-oriented advantages as well as the multiple advantages to the patient when completing the questionnaire in the quiet of his own home.