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Research Letter
Jan 14, 2013

A Comparison of Care at E-visits and Physician Office Visits for Sinusitis and Urinary Tract Infection

Author Affiliations

Author Affiliations: University of Pittsburgh School of Medicine (Drs Mehrotra and Martich), RAND Corporation (Dr Mehrotra), University of Pittsburgh Medical Center Health System (Drs Paone, Martich, and Shevchik), and University of Pittsburgh Graduate School of Public Health (Dr Albert), Pittsburgh, Pennsylvania.

JAMA Intern Med. 2013;173(1):72-74. doi:10.1001/2013.jamainternmed.305

Internet capabilities create the opportunity for e-visits, in which physicians and patients interact virtually instead of face-to-face. In e-visits, patients log into their secure personal health record internet portal and answer a series of questions about their condition. This written information is sent to the physicians, who make a diagnosis, order necessary care, put a note in the patients' electronic medical records, and reply to the patients via the secure portal within several hours. E-visits are offered by numerous health systems and are commonly reimbursed by health plans.1,2 They typically focus on care for acute conditions, such as minor infections.