Improving Child Health Care Outcomes Through Social Needs Intervention—A Signal | Health Disparities | JAMA Network Open | JAMA Network
[Skip to Navigation]
Sign In
Views 2,248
Citations 0
Invited Commentary
June 1, 2020

Improving Child Health Care Outcomes Through Social Needs Intervention—A Signal

Author Affiliations
  • 1Center for Pediatric Clinical Effectiveness and PolicyLab, Children’s Hospital of Philadelphia, Philadelphia, Pennsylvania
  • 2Perelman School of Medicine, University of Pennsylvania, Philadelphia
  • 3Possibilities Project and Primary Care, Children’s Hospital of Philadelphia, Philadelphia, Pennsylvania
JAMA Netw Open. 2020;3(6):e206456. doi:10.1001/jamanetworkopen.2020.6456

There is a growing empirical evidence base acknowledging that key determinants of health are often upstream of actual health care service provision yet have important impacts on health outcomes.1 The article by Pantell et al2 contributes to the social needs screening literature by demonstrating the effects of an intervention on the important health care outcome of inpatient utilization. In this secondary analysis of a previously published randomized clinical trial,3 the study team reports the health system utilization differences between an intervention group, which received up to 3 months of tailored social needs–related service navigation by trained college students, compared with a group receiving only written information on relevant local resources (active control). The authors found that the participants who received the intervention had similar utilization of the emergency department as those in the control group but were less likely to be hospitalized in the year following enrollment.

This finding represents an important step forward in the pediatric social needs screening and intervention literature. It builds on the previously published primary outcomes of the randomized clinical trial,3 ie, a decrease in the number of reported social needs and greater improvements in child health compared with controls. The present study2 buttresses the initial article’s demonstration of caregiver-reported outcomes with a more distal and objective measure of health system utilization. The study by Pantell et al2 has many strengths: the sample size was robust, participants were randomized, the San Francisco safety-net clinic study population included non-English speakers, and most participants had family incomes less than $20 000 per year. Based on the findings, health systems hoping to implement social needs interventions in pediatrics can claim with more certainty that social needs interventions can lead to meaningful improvements in a costly health care outcome, ie, hospitalization.

While this finding represents a clear step forward for a field in which data linking practice-based social needs screening and intervention to improved outcomes has just begun to emerge,4 there are several important limitations to consider. First, it is important to consider the risk of type-I error (ie, a false-positive result) given that this is an analysis of secondary study outcomes. However, the consistency of the hospitalization outcome with the primary outcomes of the study bolsters the likelihood that these findings represent a true difference. Second, the effect size is modest: hospitalization was a relatively infrequent outcome, with only approximately 8% of children in the control group and 5% in the intervention group hospitalized in the year after enrollment. Health systems looking to implement similar interventions may question whether a difference of this size warrants intervention. Although addressing social determinants of health and reducing hospitalization both reflect the goals and values of pediatrics, the study did not include a cost-effectiveness analysis to inform decision-making. Perhaps most importantly, the mechanisms by which this social needs–related navigation intervention influenced child hospitalization—and not ED visits—remain unexplained.

In childhood asthma interventions, it is not uncommon to see greater reductions in hospitalization than ED visits.5 This pattern may be explained by improved disease management leading to less severe exacerbations that still require care but at a lower intensity. This explanation would only apply to children with underlying special health care needs. While this proportion is not reported in the current study,2 national estimates for low-income populations suggest that the rate is approximately 14%.6 However, it seems implausible that the students—volunteers, not clinical professionals—delivering the intervention would have influenced disease management, unless through improved access to primary or specialty care. Referring to Table 2 from the article describing the primary results,3 food insecurity and utilities assistance were the most common social needs encountered in both study groups. It is possible that the college student–navigators were able to connect families with food banks and utilities assistance programs, enhancing families’ capacity to prioritize care for acute illnesses early in the disease course. Additionally, increased access to primary care in the intervention group may have led to emergency department referrals that did not lead to hospitalization, an association that has been observed among those with better access to care after hospitalization.7 While plausible, these explanations are speculative; future effectiveness and implementation research is needed to specify the pathways and conditions by which social needs identification can lead to improved health outcomes to inform whether and how best to deploy similar interventions.

The stakes for understanding these mechanisms is far beyond academic. In recent years, as Centers for Medicare & Medicaid Services and state Medicaid offices have begun incentivizing social needs screening, the subject of social determinants of health has gone from a public health discussion to an issue of practical and financial importance for health systems. Questions abound, such as which social risk screeners should be used and how tailored social needs screening should be in areas with distinct resources and needs. For example, most cities and states lack robust housing-related resources for families, whereas most have resources to preserve utilities in cold weather months, especially for participants with medical issues. Even when needs are identified, challenges exist in effectively connecting families to community resources that address them. Achieving this goal requires identifying and partnering with effective community-based organizations, developing seamless referral streams that are acceptable to families, supporting family follow-up, and, ideally, receiving audit and feedback data to determine whether the programs help and to guide refinements. The American Academy of Pediatrics Pediatric Research in Office Settings Network, in partnership with the Academic Pediatric Association’s Continuity Research Network, is currently conducting a trial with a focus on how best to implement such screening in varied primary care settings.

Should health systems hire college students (or community health workers?) equipped with well-designed algorithms (or resource maps?) to help families navigate unmet social needs? What kind of support and integration with traditional staff will these new programs require? We still do not know enough about how these interventions work or can work to answer these questions. However, a necessary stakeholder must remain at the table as we move to implement these now-reimbursable services: the families we serve. We need to listen to families’ concerns regarding privacy, data-sharing, and, most importantly, what level of support they think they need to make meaningful referral connections. In other words, a family with food insecurity may simply need a text from the team with local food bank information or a printed resource list. Another family in the practice may need more intensive support, such as a social work consultation or a care navigator. Families with the most intense needs may benefit most from a home visitor who can build a longitudinal relationship. As we begin to receive a signal that these types of interventions can influence health care outcomes, answers to questions of how, how much, and for whom will be needed to provide the same type of tailored and trackable referrals for social needs that are possible for traditional physical health problems.

Back to top
Article Information

Published: June 1, 2020. doi:10.1001/jamanetworkopen.2020.6456

Open Access: This is an open access article distributed under the terms of the CC-BY License. © 2020 Kenyon CC et al. JAMA Network Open.

Corresponding Author: Alexander G. Fiks, MD, MSCE, Center for Pediatric Clinical Effectiveness and PolicyLab, The Children’s Hospital of Philadelphia, 2716 South St, 10th Floor, Room 10-473, Philadelphia, PA 19146 (

Conflict of Interest Disclosures: Dr Kenyon reported receiving grants from the National Institutes of Health outside the submitted work. Dr McPeak reporting holding a patent with the Children’s Hospital of Philadelphia. Dr Fiks reported receiving grants from the National Institutes of Health outside the submitted work.

National Academies of Sciences, Engineering, and Medicine. Integrating Social Care into the Delivery of Health Care: Moving Upstream to Improve the Nation’s Health. National Academies of Sciences, Engineering, and Medicine; 2019. Accessed February 17, 2020.
Pantell  MS, Hessler  D, Long  D,  et al.  Effects of in-person navigation to address family social needs on child health care utilization: a randomized clinical trial.   JAMA Netw Open. 2020;3(6):e206445. doi:10.1001/jamanetworkopen.2020.6445Google Scholar
Gottlieb  LM, Hessler  D, Long  D,  et al.  Effects of social needs screening and in-person service navigation on child health: a randomized clinical trial.   JAMA Pediatr. 2016;170(11):e162521. doi:10.1001/jamapediatrics.2016.2521PubMedGoogle Scholar
Beck  AF, Cohen  AJ, Colvin  JD,  et al.  Perspectives from the Society for Pediatric Research: interventions targeting social needs in pediatric clinical care.   Pediatr Res. 2018;84(1):10-21. doi:10.1038/s41390-018-0012-1PubMedGoogle ScholarCrossref
Bryant-Stephens  T, Kurian  C, Guo  R, Zhao  H.  Impact of a household environmental intervention delivered by lay health workers on asthma symptom control in urban, disadvantaged children with asthma.   Am J Public Health. 2009;99(suppl 3):S657-S665. doi:10.2105/AJPH.2009.165423PubMedGoogle ScholarCrossref
van Dyck  PC, Kogan  MD, McPherson  MG, Weissman  GR, Newacheck  PW.  Prevalence and characteristics of children with special health care needs.   Arch Pediatr Adolesc Med. 2004;158(9):884-890. doi:10.1001/archpedi.158.9.884PubMedGoogle ScholarCrossref
Kenyon  CC, Gruschow  SM, Haaland  WL,  et al.  Perceived access to outpatient care and hospital reutilization following acute respiratory illnesses.   Acad Pediatr. 2019;19(4):370-377. doi:10.1016/j.acap.2018.07.001PubMedGoogle ScholarCrossref
Limit 200 characters
Limit 25 characters
Conflicts of Interest Disclosure

Identify all potential conflicts of interest that might be relevant to your comment.

Conflicts of interest comprise financial interests, activities, and relationships within the past 3 years including but not limited to employment, affiliation, grants or funding, consultancies, honoraria or payment, speaker's bureaus, stock ownership or options, expert testimony, royalties, donation of medical equipment, or patents planned, pending, or issued.

Err on the side of full disclosure.

If you have no conflicts of interest, check "No potential conflicts of interest" in the box below. The information will be posted with your response.

Not all submitted comments are published. Please see our commenting policy for details.

Limit 140 characters
Limit 3600 characters or approximately 600 words