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August 1980

Management of Patient Dissatisfaction With Results of Cosmetic Procedures

Author Affiliations

From the Department of Otorhinolaryngology and Communicative Sciences, Baylor College of Medicine, Houston.

Arch Otolaryngol. 1980;106(8):466-471. doi:10.1001/archotol.1980.00790320018005

• The many-faceted reasons for patient dissatisfaction with the results of cosmetic procedures are discussed within a broad context, encompassing causative, preventive, and management factors. Psychological manifestations as they relate to patient expectations and disappointments are exposed, and solutions proposed. The author recommends that the surgeon adopt an affirmative, rather than a defensive, approach to the problem.

(Arch Otolaryngol 106:466-471, 1980)

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