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The Pediatric Forum
November 2000

Physician Use of a Telephone Access Line for Infectious Disease Consultation

Arch Pediatr Adolesc Med. 2000;154(11):1170-1171. doi:10.1001/archpedi.154.11.1170

In the era of managed care, the impetus is on primary care providers to manage more complex cases with fewer subspecialist referrals.13 An accessible, accurate, and convenient source of medical information is crucial to the success of this endeavor.4,5 Practitioners often prefer to discuss patients with colleagues, but the availability of colleagues is often a limiting factor.6 The telephone is a viable and increasingly utilized avenue for physician consultation.7,8 The purpose of this study is to determine the number, source, and content of outpatient calls received by 2 pediatric infectious disease practitioners through a direct telephone access line connection from the community.

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