In the era of managed care, the impetus is on primary care providers to manage more complex cases with fewer subspecialist referrals.1-3 An accessible, accurate, and convenient source of medical information is crucial to the success of this endeavor.4,5 Practitioners often prefer to discuss patients with colleagues, but the availability of colleagues is often a limiting factor.6 The telephone is a viable and increasingly utilized avenue for physician consultation.7,8 The purpose of this study is to determine the number, source, and content of outpatient calls received by 2 pediatric infectious disease practitioners through a direct telephone access line connection from the community.
Jantausch BA, O'Donnell R, Rodriguez WJ. Physician Use of a Telephone Access Line for Infectious Disease Consultation. Arch Pediatr Adolesc Med. 2000;154(11):1170–1171. doi:10.1001/archpedi.154.11.1170
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