As a result of the aging population, declining reimbursement, and heightened attention on value-based care, today’s surgeon has unprecedented pressure to find new ways to expand capacity in surgical clinics without compromising care. Often this expansion is limited by the availability of physical space, staff, and workflow inefficiencies.1
Video visits (also called virtual visits, televisits, and e-visits) have in the last 2 to 3 years captured the attention of many surgeons as an alternative to the traditional clinic visit for low-complexity care. A video visit, a form of telemedicine, is defined as an audiovisual 2-way clinical encounter between a physician and patient.