To the Editor The recent study by Dhillon et al1 suggests that using computers on wheels (COWs) during rounds detracts from patient communications. Furthermore, it was stated that removing computers could restore communications. We assert that in an increasingly data-driven health care system, using the right technology and having access to electronic health record (EHR) data during rounds is critical, even life-saving.
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Pendharkar S, Leung T, Suratwala SJ. Leveraging the Right Technology in Health Care—Having a Cow. JAMA Surg. Published online January 02, 2019. doi:10.1001/jamasurg.2018.4691
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